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FedEx Labels Creation

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Master the step-by-step process of creating accurate FedEx shipping labels, ensuring proper documentation and smooth parcel handling

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1. Where can I find the delivery address for labels creation?
Sales order Receipt Delivery Order Ask Merch Consultant in Slack
2. I don't have recipient email and phone number. What should I do?
Request Customer Succcess team to provide it Request customer directly Request Sales team to provide it Proceed without email and phone number
3. Customer doesn't want to share emails of recipients? What should I do?
Proceed without emails Put on hold shipments Inform CS that this may cause delays and returns, leading to additional costs that will be charged back to the customer Use a placeholder email
4. Can I tick the box "My shipped goods are under customs control as T1 status and cannot move freely within the European Union"
Yes, as our goods are under customs control No, leave it blank
5. Do I need a commercial invoice for intra-EU shipment?
Yes No
6. Where can I find items sales value?
Lines in the SO Lines in the DO In Receipts In SO -> Customer'Preview
7. What is the correct "shipment purpose" for a merch pack?
Commercial Gift
8. What is the correct "shipment purpose" for a bulk shipment?
Commercial Gift For personal use Samples
9. What's the default Term of Sales
Exw FCA DAP DDP
10. Do I need to add a declaration statement for all shipments?
yes, "Not for resale, only for personal use"" no, it's not necessary yes, but only for bulk shipments Yes, but only for merch packs
11. Should I add Packing costs and Handling costs?
No, it's already included in the Sales price No, as we want to reduce Customs Value and decrease duties Yes, as it must be declared and added in the customs value
12. I have received several copies of the Airwaybill finalizing the label. Why?
because I always have to provide several copies to the courier and 1 copy attached to the package we should keep 1 copy at the warehouse for bookkeeping purposes Checkmark is missing on "Attach trade documents electonically" or because Electronic data interchange is not supported in the destination country It's OK, I can throw away excessive copies
13. Reference in case of shipping a regular order
{SO number}_{Customer’s name} {Delivery order}_{Customer’s name} {##}{shopify order number}_{Store name} {SO number}
14. Reference in case of shipping Platform order
{SO number}_{Customer’s name} {##}{shopify order number}_{Store name} {Delivery order}_{Customer’s name} {Delivery order}
15. Reference in case of shipping a Shopify order
{##}{shopify order number}_{Store name} {Delivery order}_{Customer’s name} {SO number}_{Customer’s name}
16. When should we choose "Duties Bill To: Recipient"?
DDP FCA DAP Always choose bill to My Account
17. The recipient received a FedEx notification intended for someone else. Why?
Recipient "Ship to" email is incorrect Recipient email in the "Notification" section is incorrect
18. To whom the tracking link should be provided?
CS Sales Warehouse Purchasing
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FedEx labels creation
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